Frequently asked questions
Everything you need to know about in-boxed.
How do I unsubscribe from all newsletters at once?
Connect your Gmail or Outlook account to in-boxed. We scan the headers of your mail and list every newsletter and marketing sender, for free. After the one-time payment we go through the senders you chose with you, one at a time: an opt-out email we write for you to send, or their own unsubscribe page, opened for you. The standard unsubscribe request goes along as extra support. The scan takes about a minute; after that it is a tap or two per sender.
Is in-boxed safe? Do you read my emails?
No. We can’t read your emails. in-boxed only accesses the metadata needed to identify newsletters and unsubscribe options. Our scan code does not request message bodies, subject lines or attachments. Nothing is stored on our servers after your session ends. For Gmail, in-boxed uses Google’s gmail.metadata permission. This provides access to limited message metadata and headers, such as sender information and unsubscribe headers, but does not permit access to email bodies.
How much does in-boxed cost?
Scanning your inbox is completely free. You pay a one-time fee of €4.99 when you want to unsubscribe, and then we help you through every sender you chose. There is no subscription and no recurring charge.
Does unsubscribing actually work?
Under GDPR (Europe), senders must act on your opt-out without undue delay, within one month at the latest. Under CAN-SPAM (US), senders have up to 10 business days. Whether a sender actually stops is up to that sender. That is why we help you with the opt-out email and their own page: the email stays dated in your sent items, and the page confirms on screen.
Will my important emails be affected?
in-boxed is designed to detect mailing lists, not personal email: it looks for the List-Unsubscribe header, a bulk-sending standard added by newsletter platforms and marketing tools that colleagues, friends or family never use. One honest exception: many webshops send their order confirmations through the same marketing platform, which adds the header automatically, so those senders can show up in your list too. That is why nothing is preselected: you explicitly choose which senders to unsubscribe from, and anything you leave untouched stays untouched.
What happens to my data after the session?
Everything is gone. The scan runs entirely in your browser, so our servers never receive your inbox data in the first place. The short-lived Gmail or Microsoft token lives only in your browser tab and is discarded when you close it. We do not keep an inbox database, so your mailbox data is not sitting on our servers to breach, sell or lose.
Why am I still receiving emails after unsubscribing?
Under CAN-SPAM, senders have up to 10 business days; under GDPR, senders must act without undue delay and within one month at the latest. If you still receive emails after that, the sender may be in violation of GDPR or CAN-SPAM law. Your audit report serves as documentation of when the opt-out was sent.
Do I need to create an account to use in-boxed?
No. in-boxed has no accounts, no sign-up, and no passwords. You connect your Gmail or Outlook account, clean your inbox, and leave. We have no user database, so your visit leaves no trace on our side. This is different from virtually every other unsubscribe service, which requires you to register before you can use it.
Is in-boxed a subscription?
No. in-boxed is a one-time payment of €4.99. You pay once, clean your inbox, and that's it. Most other unsubscribe tools charge a monthly or yearly subscription, which means you keep paying (and they keep access to your mailbox) long after the job is done.
How is in-boxed different from other unsubscribe apps?
Three things. First: no account. Other tools require sign-up; in-boxed doesn't even ask for your email address. Second: no subscription. Others charge monthly; in-boxed is €4.99 once. Third: no data. Others store your subscription list and keep ongoing mailbox access (in 2017 a popular free service was even found selling user inbox data); in-boxed reads only headers, never content, and deletes everything the moment your session ends.
Does in-boxed work with Outlook or other email providers?
Yes. in-boxed supports Gmail and Outlook, Hotmail and Live, with the same privacy-first scan on both: we can’t read your emails, headers only, nothing stored.
What is the List-Unsubscribe header?
List-Unsubscribe is a technical standard (RFC 2369, RFC 8058) that every legitimate marketing email must include. It tells email clients where and how to send opt-out requests. Gmail uses it for its built-in unsubscribe button. in-boxed reads it to find each sender’s unsubscribe address or page, so we can write the opt-out email or open the right page for you.
How is in-boxed different from manually unsubscribing?
Clicking Unsubscribe in one email uses one route, and for many senders that is not the whole story. Some send you to a preferences page with checkboxes and “are you sure?” screens, some only confirm on their own page, and some publish a separate unsubscribe address. With Inbox Reset we go through every sender with you: we write the opt-out email for you to send, or open their own page and tell you what to do there. The standard unsubscribe request goes along as extra support. Whether a sender actually stops is up to them, but under GDPR they must act on your opt-out.
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